The staff went above and beyond for us.

The indoor pool was a lovely break from the sun, and the helpful guest relationship lady provided excellent local tour recommendations that enhanced our experience.

We had a lovely stay with beautiful views and delightful desserts that were a highlight. The pool facilities were top-notch, truly a relaxing escape. Would definitely come back!

The location was fantastic for exploring nearby attractions and enjoying coastal walks. The room was exceptionally clean and the sea view was a highlight of our stay. The pools were well-maintained and inviting, making it easy to relax and unwind. Dinner options could have been improved, as we found them a bit underwhelming for a hotel of this standard. Overall, it was a pleasant getaway.

Totally recommend for a quick layover

Impressive staff, impressive facilities, with attentive service highlighted by a clean room that had a lovely balcony to sit out on and well-prepared meals served in an excellent breakfast buffet. A convenient shuttle bus service to the city.

Nothing to improve.

Beautifully Maintained Gardens

I enjoyed my stay in a family room with a sea view. The breakfast selection was excellent. The pools were well-maintained and inviting. Staff were responsive to requests. The location was perfect for walking to local attractions. 🌊

The garden oasis was delightful

Strolling through the beautifully maintained gardens was a highlight. The staff’s warmth made every interaction feel special, and the indoor pool offered a relaxing retreat.

However, the evening buffet on certain nights was disappointing, lacking variety and flavor. The thin towels in the bathroom added to the underwhelming experience.

great views but dining experience needs improvement

The outside pools provided stunning views and were well-maintained. The hotel gardens were immaculate, perfect for relaxing with a drink.

Dining experiences varied, with some evenings lacking quality.

Had an amazing trip with my friends! We enjoyed the outdoor pool and tried some fun water sports. The staff was super friendly and helped us find great activities nearby. Just a heads up, the hotel is more of a solid 4-star than a 5-star, so manage your expectations!

One downside was the lack of turn-down service in the room, which we found surprising for a supposed 5-star hotel.

The hotel features stunning gardens and spacious lounge areas, providing a welcoming ambiance. The access paths are easy to navigate, making it convenient for seniors like me to enjoy leisurely strolls with beautiful views.

More comfortable seating in the dining area would help.

The room was spacious and had a side sea view, which was awesome for spotting sunsets. Super clean with comfy beds. Nice bathroom with everything you need. The only bummer was that the seating could be a bit more comfortable, especially in the dining area. But overall, it felt really inviting and relaxing.

The pools and gardens are 🌺 stunning! The staff's attentiveness made us feel special. However, the dining options could use a bit more variety. Overall, a delightful stay!

I enjoyed spending time at the rooftop conference room, taking breaks on the balcony with a great view. The atmosphere helped me feel relaxed and inspired. I appreciated how certain staff made my stay feel special, though I did notice some aspects around the service could be improved. Overall, the location allowed me to explore the area and its natural beauty while providing a good base for relaxation. I’m an avid traveler looking for unique cultural experiences.

This hotel was just a suitable option for a short stint in Funchal with good price-value balance. The breakfast was impressive, offering plenty of options that all tasted great. Make sure to check the bills closely to avoid unexpected charges.